For a period of 1 year from the date of purchase, PVL Technologies, Inc. offers a 1 year limited warranty. The warranty covers parts and labor due to any defects in faulty materials and workmanship.
The warranty applies only to the vibracore system (power head, flange, weights and submersible electrical cable) . The warranty does not apply to accessories such as core tubes, core noses, core catches or other components and accessories sold with the vibracore system, not manufactured by PVL Technologies, Inc.
Furthermore, the warranty does not cover water damage to the internal components and motor, or submersible power cable. The vibracore power head is water tight sealed and checked prior to sale. The submersible power cable connector is hermetically sealed at the factory.
This warranty does not apply to damage caused by improper use, electrical damage due to improper electrical supplies and connections, or voltage loss due to voltage drops along long cable lengths greater than 100 feet. All power cables come with a strain relief to prevent strain on the electrical cable and connector to aid in prevention of cable/connector damage. Cable/connector damage due to any excessive strain on the cable is not warranted. If it is determined by PVL Technologies, Inc that returned equipment was used improperly, opened, or altered, the warranty is null and void.
Warranty service will be authorized once a request is made and a return authorization number provided to the customer by PVL Technologies, Inc.
Freight must be pre-paid and insured, and securely packaged in a wooden crate.
Return freight will be pre-paid by the customer, or collect.
Although guidelines for vibracore usage, operation and energy requirements for the VC 3.5 are provided, PVL Technologies, Inc. cannot warrant its vibrocoring units to be able to penetrate a underwater substrate to any particular depth, nor obtain a specific length of core. Many factors can affect core-depth-penetration, including type of depositional material, grain size distribution, water content, depositional environment, subsurface obtrusions, etc. Customers, must therefore assess, their specific application prior to purchase. PVL Technologies, Inc. does not warranty its product’s performance to be equal or similar to other products on the market in its ability to penetrate substrate or produce specific lengths of core.